MDM Support Engineer

Company: Brains Workgroup, Inc.
Location: New York
Posted on: November 15, 2024

Job Description:

Our client, a major bank in New York City, is looking for MDM Support Engineer

Please ensure you read the below overview and requirements for this employment opportunity completely.
FULLY ONSITE in NYC office.

6+ months initial contract with possible extensions and option to hire
Hourly Rate: $65-71/h on W2. C2C is also an option

Please read the description below and to be considered immediately email your resume to igork@brainsworkgroup.comMDM (Mobile Devices Management) Support Engineer

POSITION SUMMARY:
Mobility Administrator for MDM platform. Responsible for upgrades, monitoring performance, fine-tuning, capacity planning, troubleshooting, deployments and post support according to company standards, policies and procedures; and maintaining disaster recovery environments to ensure compliance with the corporate plan of business continuity.

MINIMUM JOB REQUIREMENTS OR EXPERIENCE:

5+ years' Experience in financial institution.
2+ Project experience - Full project life Cycle (Working under Project management)
3+ years of experience and strong knowledge of VMware Workspace ONE(AirWatch)

SCOPE OF RESPONSIBILITIESLevel 2 and 3 end user support
MDM (Mobile Device Management) solution support (Currently AirWatch MDM)
Device inventory management including procurement, deployment and decommissioning.
Device security through containerization and security, compliance & application policies, profiles and configurations protecting access to company systems and data.
Mobile application management including approved mobile application store management and new application whitelisting.
Manage mobile carrier relationships and services.
Engineering of mobility solutions including next generation MDM platform
Maintenance of on-premises server MDM infrastructure components and connectivity to Workspace ONE cloud tenant and back-end resources.


SKILL REQUIREMENTS
1) MUSTWorkspace ONE UEM (Unified Endpoint Management) and Workspace ONE Access SME
Apple DEP/ABM/VPP/APNS knowledge
Android EMM / Android Work Profile vs Work Managed
UEM device profiles: iOS/Android restrictions, device passcode, Wi-Fi profiles, etc.
UEM compliance policies
UEM repositories: file share paths, etc.
Apple, Android, Windows PC/Laptop and MacOS device enrollments
Core Workspace ONE apps: Hub, Boxer, Content, Web, Tunnel
LDAP / Directory Services / Secure LDAP
Workspace ONE infrastructure components (Cloud Connector, Universal Access Gateway, Secure Email Gateway
General VPN tunneling: PerAppVPN, etc.
General understanding of OUs, AD users, AD attributes, AD groups and Assignment Groups in the UEM environment

2) PREFERREDO365 / Federated authentication
General understanding of certificates
General understanding of API's
General understanding of high availability, DR sites
Familiar with ServiceNow for incident tickets, request tasks, change management and reporting
Windows server administration experience


EDUCATION:
BS degree in Information Technology or equivalent industry experience with required certifications.


Please email your resume or use this link to apply directly:
https://brainsworkgroup.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=16550468
Or email: igork@brainsworkgroup.com
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Keywords: airwatch support mdm mobile android iOS apple vmware L1 L2 workspace UEM LDAP

Keywords: Brains Workgroup, Inc., White Plains , MDM Support Engineer, Engineering , New York, New York