Supervisor (Brooklyn/Queens)

Company: New Horizon Counseling Center
Location: New York
Posted on: April 16, 2025

Job Description:

Job SummaryThe Unit Supervisor is responsible for the supervision of care management staff and the daily care management operations of the program. This includes direct supervision of staff, ensuring quality of care management services provided to clients, management of staff documentation requirements, and staff training. The supervisor will ensure the provision of adequate clinical support to clinically complex clients in crisis. The supervisor will report to the Clinical Director. Essential functions include:

• Direct supervision to care managers to assist with the development of effective clinical interventions and care plans.
• Ensure staff is kept informed of Health Home policies and procedures as well as departmental priorities. Receive appropriate trainings in order to maintain clinical standards.
• Monitor Health Home compliance and quality assurance.
• Provide crisis intervention to clients in distress.
• Complete enrollment and service date tracking reports monthly or as needed.
• Review and approve documentation as assigned.
• Consistently exhibit the values of teamwork, open book management, advocacy, and customer service.
• Participate in quality assurance and quality improvement activities.
• Conduct staff meetings, trainings, and supervision.
• Extensive field work is required to achieve client outcomes and meet health home requirements.
• Perform other duties as requested.
• Facilitate bi-weekly Clinical Case Review with the Care Managers.What You NeedBachelor's Degree Required; Masters Degree Preferred in Social Work, Psychology, or Human Services.Skills and/or Experience Required:
• Two (2) years post-graduate experience working with individuals or families who have a history of mental illness, substance use, homelessness, or HIV/AIDS.
• Previous supervisory experience.
• Excellent problem-solving, decision-making, and judgment skills.
• Ability to work on an interdisciplinary team.
• Excellent interpersonal and time management skills.
• Strong leadership ability.Preferred:
• MSW/LMSW/LCSW.
• 2 years working with severe mental illness population.
• 1 year supervisory experience.
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Keywords: New Horizon Counseling Center, White Plains , Supervisor (Brooklyn/Queens), Other , New York, New York